FAQs

How to register a new user account?

Simply go to the myPlansee login page. Click on the 'Request an Account' button. Fill in the submission form and follow the steps. Multiple users from the same company are welcome to register.

As soon as you submit your registration, you will receive an email to reset your password. You will be able to submit a 'Request for Quote' instantly with the current version.

If you are an existing customer, myPlansee will send you a second email as soon as your data has been verified.

How to reset passwords?

If you have forgotten your password, click the 'Forgot Password' button on the login page, enter your email address, then click 'Reset Password'. If you are a registered user, you will receive an email containing a link to reset your password.

Can I change the email address?

No, please contact your salesperson.

Can I add users?

If you have administrator user right, you can add and delete users.

Is "myPlansee 2.0" free to use?

Yes.

Why do we need this system?

Because it brings plenty of benefits. For example:

• Streamlined order processing (based on quotes, purchasing history and pricelists)
• Submit RFQs directly through the platform
• Get updates on delivery times
• View your business data 24/7
• Global business overview for all locations
• Receive notifications of any data you are interested in
• Easy access to tracking information